ZEN EROTIC maintains a policy of confidentiality for all data provided by its users through: internet, paper forms, telephone communication, or any other means.

We are committed to protecting your data, both during collection and in subsequent processing, in accordance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), its implementing regulations, approved by Royal Decree 1720/2007, of December 21 (RLOPD), as well as by Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 relating to the protection of natural persons regarding the processing of personal data and the free circulation of these data (GDPR).

ZEN EROTIC guarantees that it will use your personal data confidentially and that appropriate technical and organizational security measures have been adopted in its facilities, systems, and files, in accordance with all applicable laws and regulations.

ZEN EROTIC may communicate personal data and any other information contained in its files and/or computer systems to competent public authorities when required to do so and always in accordance with relevant laws and regulations.

• Administratively manage the service/product requested and/or contracted, by traditional or electronic means.
• Manage additional services after purchase/contracting.
• Maintain the contractual relationship that, if applicable, unites us.
• Inform you about products, services, or events of our company that may be of interest to you by traditional or electronic means.
• Process requests for information, suggestions, and complaints for their management and resolution.
• Management of personnel selection processes, when applicable.

The legitimacy of the data processing lies in the execution of a contract, in your prior consent or, as the case may be, in our legitimate interest, for example for reasons of security, fraud prevention, or managing requests, consultations, or possible claims.

You will only be obliged to provide the data that are necessary to attend to your requested service. If you make a request without providing necessary data, ZEN EROTIC will not be able to process your request and will be exempt from any responsibility in this regard.

The personal information we process comes from:

• Direct contribution by the interested parties through the forms provided for data collection.
• Necessary information provided by interested parties for the provision/purchase of services/products.

Recipients of your data will be only other companies of the same group, as the case may be, or other third parties when a legal obligation for their assignment exists.

Your personal information will be kept only for the period of time necessary to use it according to the purpose for which it was collected, or until you exercise your right to suppress, cancel, and/or limit the processing of your data.

In cases where you request deletion, we will keep your information duly blocked, without use, while it may be necessary for the exercise or defense of claims or when legal or contractual responsibilities may arise that must be addressed.

We do not make automated decisions based on your personal data.

Your data will not be transferred internationally.

You may exercise the rights of access, rectification, deletion, opposition, limitation of processing, and portability of your data by sending a written request to our address, accompanied by a document for identification.

To protect your personal information and privacy, we use appropriate technical and organizational measures, reviewing these measures periodically.

The information and documentation related to compliance with current regulations on Personal Data Protection will be reviewed when changes are made to said legislation or in any of the procedures for processing your personal information.

If you consider that the processing of your personal data violates regulations or your rights, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es).